FAQs

You can choose to pay by invoice if you are registering more than two weeks in advance of the event. Please register online as normal, and when you come to complete, you will have the option to pay by invoice. During the registration, you have the option to enter your VAT number and a PO reference, both of which will then appear on your invoice.

The invoice will be sent to you by EMAIL ONLY as part of your registration confirmation. You must pass this on to your finance department and payment must be received prior to event. If payment has not cleared our accounts before the event, you will be required to pay by credit card in order to gain entry on the day. Your credit card can then be refunded if payment is later received by another means.

Once you have made your BACS payment, it may take several days to show on our systems as cleared. To help with this, please email a copy of your BACS transaction details to [email protected]

Our online registration does not close before the event. You can still register online though this website right up to the day of the event.

If you turn up to the event without registering, we will still need to take the same details from you, and ask you pay by credit card online. The fastest way to gain entry on the day is still to fill in the online form and make payment. Your badge will then be available to collect at our registration desk as soon as you have completed your registration and payment.

Yes, you can amend certain details in your registration at any time. When you completed your registration, you would have received an email confirming your details, and containing a link and password to enable you to log back in. If you cannot find this, please contact our registration team on [email protected] or +44 (0) 3456 522 600.

If you need to cancel you place on or before May 25 2018, you can do so and receive a 75% refund for your place. All cancellations before this date are subject to a 25% administration fee. After May 25 2018, we are unable to refund your fee in the event of you cancelling your attendance. Cancellations should be submitted via email to : [email protected]

If you paid via credit card, your refund will be issued to the same card / paypal account you made the payment with. If you paid via BACS, you will be required to send the BACS details for the account through to our registration team: [email protected]. This request must come from the same email address used to make the booking, or be submitted on company headed paper matching the company name on the initial invoice.

You can transfer your registration to someone else within the same company. To do this, please log into your registration and edit the name and details of the attendees you have registered.

If you are attending on the day in the place of someone else who was registered, please ensure they have at least emailed our team to advice of the transfer, and that you have proof that you are from the same company.

Under UK / European VAT rules, the VAT must be paid in the country that the goods and services are delivered to. In the case of business conferences and events, they are deemed to be delivered in the country in which they take place, regardless of the country to which they are invoiced. Therefore, full UK VAT must be charged and paid on every invoice, although you may be able to reclaim this through your local VAT office.

Exhibitors and visitors can leave their vehicles in the VINCI PARK, which can be accessed via place de la Porte Maillot.

This is a public car park with capacity for 1,700 cars.

Tel.: 01 40 68 00 11

Delegates from around the world are welcome to attend the European Roundtable 2018

All speakers will be contacted by RSPO and they will be registered by RSPO.

Please visit www.rspo.org/members/all Click on your member name and your membership number displays on the left

The Roundtable on Sustainable Palm Oil is committed to running events with reduced environmental impact and sustainable resourcing. This year’s venue, the Palais des Congres de Paris, was selected for its central Paris location with good transport links and an abundance of local hotels. The Palais is owned and run by Viparis.

Viparis are committed to sustainable development. Please visit https://www.viparis.com/en/developpement-durable to learn more.

RSPO is pleased to offer a limited number of free passes to students wishing to attend EURT2018. These are available to postgraduate, doctorate and research students only and on application to [email protected] by 26 May 2018. We will confirm offers by 1 June 2018. Please note RSPO regrets it cannot cover costs for accommodation, travel or subsistence.